What is that one "magic" piece of advice/feedback you've gotten that improved your effectiveness as a leader?

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CEO in Software3 months ago

A profoundly impactful piece of leadership advice is: "Seek first to understand, then to be understood." (Often attributed to Stephen Covey).

Mastering this—indeed listening to grasp team perspectives before directing—builds crucial trust, surfaces better solutions, improves buy-in, and significantly enhances overall leadership effectiveness.

Director of Product Management5 months ago

When speaking with executives, do not treat skip levels or 1:1s as just status updates. Focus on impact, highlight risks, ask for input on how to mitigate or feedback on your plan to mitigate.

CISO in Software5 months ago

It is all about transparent and frequent communication.

Director Global Infrastructure Architecture and Network Ops in Healthcare and Biotech5 months ago

During my Oxford leadership program, I came across a quote that profoundly impacted my perspective on leadership: ‘A great leader matches individual skills and goals with organizational objectives, creating an environment that lets everybody be the best version of themselves.’

Director of IT in Banking5 months ago

Really excellent comments in here. There are a few unique standouts, that I'm going to go think on.

I'll add one of my own to the mix, but it's honestly not far off from what many of you have already posted:

Everyone sees the world through their own lens—shaped by a lifetime of experience, bias, and expectation. As leaders, we must deepen our empathy to see through their lens. This gives us better understanding of their goals, fears, and motivations for better outcomes while also revealing the shape of our own lens.

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I'd love to hear from others in retail or similar industries:

Where does Safety and EHS sit in your organization, and why? Do they it report up through Legal, Operations, or somewhere else?

We're taking a fresh look at how our Safety and EHS teams are positioned and want to ensure we're maximizing impact, alignment, and influence. Any lessons learned, shifts you've made, or best practices would be greatly appreciated.

Which Cybersecurity certifications do you have? This question is for CIOs or CDOs of a professional services firm - Legal, Business, Consulting services etc.

ISO 2700166%

NIST 800-17138%

NIST CSF 2.014%

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How is your company tracking whether 3rd party APIs used by your production code to exchange data with vendors, providers, and partners through connectors are: (1) Exchanging the agreed upon data as defined in the Data Protection Agreements (DPA), Standard Contractual Clauses (SCC)? (2) Validating geographical data residency and transfer guidelines with the 3rd parties that have been agreed upon?

We are not able to do this in real time as of now11%

We do quarterly manual reviews or yearly interviews with the 3rd parties30%

We depend on the 3rd parties to let us know out of band if they feel they have violated the DPA, SCC26%

We have a dedicated personnel that monitors these data transfers using homegrown tools12%

We use outbound firewalls, CDNS, load balancers, API gateways - to get some visibility into these issues, but don't have a complete workflow in place10%

We have built homegrown custom solutions to address this4%

We use commercial services to answer if there is a difference between expected DPA, SCC behavior and reality in terms of data being sent to 3rd parties3%

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Have your job responsibilities increased this year? What tasks are in your scope now that weren’t before?

Looking for Best Practices for Onboarding Team to Salesforce Commerce + Maximizing Signature Success Support Our organization recently invested in Salesforce Commerce Cloud along with Signature Success support, and I'm looking for guidance on how to effectively onboard our team and maximize our platform investment. Add'l details below. Current Situation: New Salesforce Commerce implementation Team needs baseline understanding of platform services and capabilities Have Signature Success support package Plan to work with integration partner for instance-specific customization and training (Phase II) What I'm seeking advice on: Team Upskilling Strategy: What's been most effective for getting your teams up to speed on Commerce Cloud fundamentals? Any recommended learning paths, certifications, or training approaches? Leveraging Signature Success: For those with similar support tiers, how have you maximized value from this investment? What should we be asking for or utilizing that we might not be aware of? Pre-Integration Foundation: Before diving into our unique instance configuration, what baseline knowledge/skills should our team have to make the most of working with our integration partner? I'd appreciate any lessons learned, resources you'd recommend, or pitfalls to avoid during this initial capability-building phase.